服务条款

Terms of Service

Last updated: September 10, 2026

Overview

Welcome to Purple Chillaxin. The terms "we," "us," and "our" refer to Purple Chillaxin. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Service"). The Service is powered by Shopify.

These Terms of Service, together with any policies referenced here, explain your rights and responsibilities when using the Service. By accessing, using, or interacting with the Service, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

1. Access and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province and that you permit any minor dependents to use the Service only on devices you own or manage.

To use certain parts of the Service, you may need to provide information such as your email, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete. You are responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, or authorize another person to use your account.

2. Products

We make reasonable efforts to display our products and services accurately. However, colors and product appearance may vary depending on your device and settings. We do not guarantee that any product will meet your expectations or appear exactly as shown online.

Product descriptions and availability may change at any time. We may discontinue products or limit quantities offered to any person, region, or jurisdiction.

3. Orders

When you place an order, you are making an offer to purchase. Purple Chillaxin may accept or decline an order in its discretion. An order is accepted only after we confirm it and receive and process payment. Please review your order before submitting it.

Purchases are subject to our Refund Policy. You confirm that your purchase is for personal or household use and not for resale or export.

4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price displayed when you place an order is the price that applies, unless your order is canceled or corrected as described below. Unless stated otherwise, prices do not include taxes, shipping, handling, duties, or import fees.

You agree to provide current, complete, and accurate purchase, payment, and account information, and to update it as needed. You confirm that you are authorized to use the payment method provided and that you will pay all charges at the stated price, including applicable shipping, handling, and taxes.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once an order is transferred to the carrier, ownership and risk of loss pass to you. See our Shipping Policy for details.

6. Returns and Cancellations

You may request cancellation within 24 hours of placing an order if it has not shipped. Returns and exchanges are not accepted for non-quality issues. If you believe your order has a quality issue, contact us within 7 days of delivery. Additional details are available in our Refund Policy.

7. Intellectual Property

The Service, including trademarks, branding, text, images, graphics, product reviews, video, audio, and their design and arrangement, is owned by Purple Chillaxin, its affiliates, or licensors and is protected by applicable intellectual property laws. The Service is for personal, non-commercial use only.

You may not copy, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Service without our prior written permission. No trademark, copyright, patent, or other intellectual property license is granted except as expressly stated. All rights not expressly granted are reserved.

8. Optional Tools and Third-Party Links

We may provide access to third-party tools or links to third-party websites. We do not monitor or control those tools or websites and are not responsible for their content, policies, accuracy, or security. Your use of third-party services is at your own risk, and you should review their terms before using them.

We may offer new features or tools in the future. Those features are part of the Service and are subject to these Terms.

9. Relationship with Shopify

The Service is powered by Shopify, which allows us to provide the Service. However, all sales and purchases made through our store are directly between you and Purple Chillaxin. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Purple Chillaxin, including any injury, damage, or loss arising from products or services purchased. You release Shopify and its affiliates from claims, damages, and liabilities arising from your purchase or dealings with Purple Chillaxin.

10. Privacy

Our collection and use of personal information is governed by our Privacy Policy. Some personal information may also be processed by Shopify under its Consumer Privacy Policy. By using the Service, you confirm that you have read and understood our Privacy Policy.

11. Feedback

If you submit ideas, suggestions, feedback, reviews, proposals, or other content, you grant us a worldwide, perpetual, transferable, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that content for any purpose, including commercial purposes. You represent that you have all necessary rights to submit the content and that it does not violate any law or third-party right.

We may, but are not required to, monitor, edit, or remove content that we consider unlawful, offensive, misleading, or otherwise inappropriate.

12. Errors and Omissions

Information on the Service may occasionally contain errors, inaccuracies, or omissions related to products, pricing, promotions, shipping, delivery times, or availability. We may correct errors, update information, or cancel orders when information is inaccurate, including after an order is submitted.

13. Prohibited Uses

You may use the Service only for lawful purposes. You may not use the Service to violate any law; infringe intellectual property or other rights; harass or harm others; transmit false, misleading, malicious, or harmful content; send spam or phishing messages; impersonate another person; collect personal information about others; interfere with the Service; or bypass security, access controls, or measures designed to restrict automated access.

If we believe you have violated these Terms, we may suspend, disable, or terminate your account or access to the Service without notice.

14. Termination

We may terminate these Terms or your access to the Service at any time. You remain responsible for amounts owed through the termination date. Provisions that by their nature should survive termination will continue to apply, including intellectual property, privacy, disclaimers, liability limits, indemnification, and governing law.

15. Disclaimers

Information provided through the Service is for general information only. To the fullest extent permitted by law, the Service and all products are provided "as is" and "as available," without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, Purple Chillaxin, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, service providers, and licensors will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, lost data, or replacement costs, arising from or related to your use of the Service or any product purchased through the Service, even if we were advised of the possibility of such damages.

17. Indemnification

You agree to indemnify, defend, and hold harmless Purple Chillaxin, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising from your violation of these Terms, your violation of any law or third-party right, or your use of the Service.

18. General Terms

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce any right or provision is not a waiver of that right or provision.

These Terms and any policies or rules posted on the website constitute the entire agreement between you and us regarding the Service and replace any prior agreements. You may not assign or transfer your rights or obligations without our prior written consent. We may assign or transfer our rights and obligations without your consent. Headings are for convenience only.

These Terms are governed by the laws of the jurisdiction in which Purple Chillaxin is established, without regard to conflict-of-law principles, and the courts of that jurisdiction will have jurisdiction over disputes, unless applicable law requires otherwise.

19. Changes to These Terms

You can review the latest version of these Terms on this page. We may update, change, or replace any part of these Terms by posting changes on the website. You are responsible for reviewing the website periodically. Changes take effect when posted or on any date stated in the notice. Continued use of the Service after changes are posted means you accept the updated Terms.

20. Contact

Questions about these Terms may be sent to leekafai1234@outlook.com.

PURPLECHILLAXIN LIMITED
61 Bridge Street, 61, Bridge, Kington HR5 3DJ, United Kingdom
Phone: +86 136 9184 6142